Systemic Mediation

Resolving emotional conflicts and injuries

Through Systemic Mediation we resolve emotional conflicts and empower systems. We have developed useful and necessary tools, such as SystemEmpowering, the System Laws and the PowerCode for resolving System Law violations. Mediation and coaching belong together for us, which is why we also call ourselves CoachMediator or SystemEmpowering Coach.

Our Mediation Services

Relationship

We support you in clarifying conflicts in your relationship and improving it in the long term. We are happy to offer you appointments at short notice in case of an acute issue or escalating conflict.

Business

As a neutral mediator we accompany you in all economic or operational conflict solutions in order to achieve sustainable improvement. 

Succession

In order for a coherent and sustainable business succession to happen, we resolve existing conflicts with you and pave the way for a successful and harmonious future. 

When is mediation appropriate?

 

Mediation can be the right means of conflict resolution in many contexts and situations. However, mediation cannot be forced. This means that the parties involved should be open to the process of change.

Topics that can be addressed in mediation include:

 

  • You have conflicts in your relationship and you want to regain respect and trust
  • There are conflicts after the divorce and you want to remain loving parents or friends
  • You want to be there together for your children after a separation
  • There are emotional injuries that you cannot resolve alone or as a couple
  • You no longer get along with your business partner and want clarity
  • There are conflicts between managing directors
  • Conflicts between the works council and management
  • Things are not running smoothly in the team and you are not getting anywhere as the team leader
  • There is bullying in the company and you want harmony and a functioning environment again
  • Employees are always quitting the same position – a toxic space may exist
  • Termination prevention
  • Disputes between companies
  • Difficulties in company succession of family businesses
  • Inheritance disputes

Are you in one of the situations described above or do you have any questions? Arrange a free initial consultation and learn more.

How does mediation work?

Often we are approached by one conflict partner alone. It is possible to start a systemic mediation alone at the beginning. If both conflict partners are ready for a first appointment, all the better.

A prerequisite for mediation, if you want to solve a conflict, is that you contact us by phone or by mail.
We will arrange a first appointment.During this appointment we will clarify your goals, who else is needed for the mediation and how they can be motivated to participate.

Then we start:

1. Methods

We present our SystemEmpowering method. Starting with the SystemLaws and how emotional conflicts are resolved with the help of the PowerCode.

2. Was it good?

We check whether things were once good between the conflicting parties in the past.

3. Create necessary prerequisites

We establish the five prerequisites for resolving conflicts with the respective conflict party alone or together.

4. Conflict resolution

We resolve all System Law violations/emotional conflicts between the conflicting parties from the time when things were good in the past to the present.

5. Recognition & Respect

Once the foundation of respect and recognition has been re-established, conflicts are then resolved on the content level.

Take the first step!

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Contact us

Please call us at 040 441 40 343 (Germany)

or write us an email to info@hanseatisches-institut.de .

Arrange an appointment

We usually make timely appointments for the first meeting after being contacted.

 

Free initial consultation!

We are happy to offer you a free initial consultation at our institute, by phone or online via Skype, Zoom or FaceTime.

Your Systemic Mediators

Kontakt Coaches Mediatoren

We will be happy to assist you in resolving your conflicts and improving your relationships.

If you have any questions about mediation, please do not hesitate to contact us. Call us or write us an e-mail.

More information about our approach and methods can be found below.

Kontakt Coaches Mediatoren

Your Systemic Mediators

We will be happy to assist you in resolving your conflicts and improving your relationships.

If you have any questions about mediation, please do not hesitate to contact us. Call us or write us an e-mail.

More information about our approach and methods can be found below.

Frequently asked questions about Systematic Mediation

How long does a mediation usually take?

The duration of the process depends on your goal and what additional issues arise during the mediation. A mediation session usually lasts three hours. After each meeting, we look to see if another session is needed or if the goal has been achieved. Between the mediation sessions there are exercises and tasks for each participant to do at home.

How do I schedule an initial consultation?

We are happy to offer you a free initial consultation at our institute, by phone or online via Skype, Zoom or FaceTime.

Call us or send us an email:
040 441 40 343

info@hanseatisches-institut.de

Where does the mediation take place?

The mediation can take place at our Hanseatic Institute, Schlüterstraße 14 in Hamburg, at Goethestr.12 in Kiel, or at your own premises.

We also offer our services via Skype, Zoom, or Facetime for international clients.

One of the parties involved does not want to participate. What now?

Our work is, of course, based on voluntariness. If someone does not want to participate in the process yet, there will be a reason for that.

You can start the process first and work on your own issues. We will clarify everything else during the process.

Methods of our Systemic Mediation

Systemic Mediation has as its basis the System Laws.

In Dr. Bischops books these system laws are presented in detail, which will be introduced here in excerpts.

Belonging to one’s own system means survival. This is still the case in the animal kingdom, and we bring this heritage from our evolutionary history, which is stored in our behavioral programs.

The system laws work in secret and people are usually not aware of them. However, we feel their effects in positive or negative ways.

10 System Laws

If these laws are respected, the whole system (team, family, organization, company) is motivated. The relationships are healthy, each individual feels supported and strengthened. If these laws are disregarded, the consequence is that the system and each individual is weakened.

Typical symptoms for the disregard of system laws in organizations are employees suddenly quitting, losing customers, internal power struggles, sabotage, massive drops in sales, crippling stagnation or demotivation.

The system laws have developed in the course of millions of years. First in the animal kingdom, so that a system could survive and reproduce.

The expression “system laws” is used in reference to the laws of nature. If I violate a law of nature, I have to live with the consequences. This is exactly how the system laws work.

Sequence of System Law violations – Basic Feelings 

If a system law violation occurs, the first reaction is a bad feeling such as tension, pressure in the stomach, disagreement, palpitations, … Right after that, aggression, anger or rage arises. These feelings arise immediately without you thinking about them. That is why we call them basic feelings (feelings independent of thinking).

The PowerCode
The Interpretation Loop

Sequence of System Law Violations – thinking and thinking-feelings  

What follows is that people think about what has just happened. Depending on how the person is shaped and which “glasses“ are being worn, the event will be interpretet accordingly. This thinking (interpreting/concluding) creates a physical feeling in the fourth place, which we call thinking-feeling, because it is created by thinking and can be changed by thinking.
Wird diese Systemgesetzverletzung nicht aufgelöst, kommt es unbewusst oder sogar bewusst zu einer Rückverletzung.

Sequence of System Law Violations – thinking and thinking-feelings  

What follows is that people think about what has just happened. Depending on how the person is shaped and which “glasses“ are being worn, the event will be interpretet accordingly. This thinking (interpreting/concluding) creates a physical feeling in the fourth place, which we call thinking-feeling, because it is created by thinking and can be changed by thinking.
Wird diese Systemgesetzverletzung nicht aufgelöst, kommt es unbewusst oder sogar bewusst zu einer Rückverletzung.

The Interpretation Loop

Fear and disease as a result  

The basic feelings such as sorrow, grief, fear and anger cannot be dissolved by thinking. That is why these basic feelings remain stored in people and rob them of energy. People then try to protect themselves from these pent-up feelings.
If the anger is suppressed (capped), it leads on the one hand to the fact that humans become too soft in the behavior and on the other hand are often tensions, diseases or depressions the consequence.
If the basic feelings of sorrow, grief and fear are capped, these people behave too harshly (everyone gets some of the anger) or choleric. Addictions are often used for suppression.
Normally, people oscillate back and forth between being too hard and too soft, because the lid/suppression cannot be maintained permanently.

Fear and disease as a result

Resolve System Law Violations

The PowerCode

Over the years, we have developed the PowerCode to resolve system law violations. There are five requirements to be met:

  • The people responsible for causing the system law violations must be known
  • It used to be good enough between people
  • Individuals still have enough power at the time of the first system law violation (big emotional injuries are not being covered up)
  • The injury is addressed and resolved linguistically correct (no accusations, scolding, name calling, etc.)
  • The thinking / the thinking-feeling (glasses) can be changed

Under guidance, even complicated and years-old conflicts and system law violations can be dissolved using System Empowering. This then dissolves the anger, fear, etc. The lid for suppression is no longer needed and the old power comes back.  

Resolve System Law Violations

Over the years, we have developed the PowerCode to resolve system law violations. There are five requirements to be met:

  • The people responsible for causing the system law violations must be known
  • It used to be good enough between people
  • Individuals still have enough power at the time of the first system law violation (big emotional injuries are not being covered up)
  • The injury is addressed and resolved linguistically correct (no accusations, scolding, name calling, etc.)
  • The thinking / the thinking-feeling (glasses) can be changed
The PowerCode

Under guidance, even complicated and years-old conflicts and system law violations can be dissolved using System Empowering. This then dissolves the anger, fear, etc. The lid for suppression is no longer needed and the old power comes back.

Systemic Mediation: Restoring the foundation so that conflict solutions can be found independently.

In systemic mediation, the violations are resolved at the fundamental systemic level, so that the conflict parties themselves then become capable again of clarifying their factual issues independently or with the support of a System Empowering Coach. And only then can external consultants such as tax advisors or lawyers be used in a meaningful way to find an optimal solution on the factual level.

Solution Orientation

Different solution strategies are used to resolve conflicts. Solution orientation can refer to the present, the future or the past.

Solution Orientation in the Present

In classical mediation, the conflict is usually viewed in the present. If there are systemic violations, i.e. strong emotional injuries, this approach is often counterproductive. Either the participants cover up their feelings and issues or the mediation escalates and terminates. Therefore, no solutions can be found in the present.

Or in a team development session, everyone writes down on moderation cards how they imagine working together. Then terms such as openness, trust, speaking ones mind, honesty, etc. are used. However, if there are system violations, these terms are basic needs or wishes that cannot be lived. After a short time they are violated and the team feels even worse than before the team development activity.

Solution Orientation into the Future

Another approach is to find solutions by taking a solution oriented approach to the future.

Guided, for example, by the following instruction: “Go into the future, so far, until you know that the situation is no longer a problem. It is solved. Go further and further into the future until your feeling changes and you are in the “7th heaven”. When you are there, briefly describe your feeling and how it is there: (Where, who, what, etc.) And then what would a solution look like?”

Here, too, the following applies: If there are system law violations, the parties involved will not find this point in the future where things will be fine. System law violations remain, and no amount of time heals the wounds. Those involved then say, “Even on my deathbed, it’s not good.”

So the only direction left is to look to the past.

Systemic Mediation – Solution Orientation to the Past

If system law violations are present, they can only be resolved if a solution oriented approach is taken to the past and the moment in time is found when things were still good, i.e. there was no conflict yet. From there, under certain conditions, which will be described below, all mutual system law violations can be resolved, so that it is then possible, since the basis for it has been established, to find a solution.

Inwardly, when you or your client want to work through an injury or conflict, do not mentally go into that situation. You will then feel just as bad again as you did at that moment. Always go one step before where it was still good. Only then can you work through these issues from the bottom up.

Conclusion: If systemic violations are present, the only way to reach our goals is to take a solution orientated look into the past.